Management consultants Plan A Advisors and law firm Carter Ledyard & Milburn joined to share guidance and wisdom to help nonprofit executives and board members consider revisions and amendments to make your bylaws more congruent with the way your nonprofit actually operates, improve governance, and ensure compliance with current law.
The guidance and principles shared have broad applicability, but laws vary by state, and what is best for your organization will depend on your unique circumstances. Always consult with an attorney who practices law in the state of your organization’s incorporation. This series is not legal advice.
NOTE TO MEMBERSHIP ORGANIZATIONS: In organizations with both a board of directors and a separate class or classes of voting “members,” the members have certain governance rights, such as the right to elect directors and officers or to amend the bylaws, guidance might differ slightly from that offered here. Consult with a knowledgeable attorney.
All About Bylaws
Bylaws are rules. Organizations must have bylaws, and those bylaws need to reflect current law. Bylaws are the primary rules which govern the operation of a nonprofit organization, institution or agency. They determine the roles and powers of a nonprofit’s board of directors (or trustees) and its officers, as well as the mechanics of governance such as how to call a board meeting or hold elections. In membership organizations with voting members, bylaws serve as a kind of “contract” between the organization and its members, enumerating members’ roles and powers. And bylaws reflect the requirements of the law of the state in which a nonprofit is incorporated.
Compliance matters. Bylaws create certainty, transparency, and clear expectations around the way a nonprofit is governed. They also promote compliance with law. Bylaw provisions that are inconsistent with law (or a nonprofit’s Certificate of Incorporation) are not valid or enforceable. Similarly, if a nonprofit’s practices (e.g., elections, meeting notices, board actions outside of a meeting) are inconsistent with its bylaws, those practices could be challenged as invalid. In times of peace, an organization might get by with old or outdated bylaws, but if ever there is a fight, your bylaws can sit in the crosshairs.
Make them known. It’s the board secretary’s job to keep a current copy of the bylaws accessible – ideally a “certified” copy, meaning one that ends with a certification by an officer that those bylaws have been duly adopted and remain in effect as of the date of the certification. As a matter of practice, every board member should have an up-to-date copy and every new board member and new executive hire should be asked to read them. Bylaws need not be posted publicly, but nonprofits file them with the IRS as part of their application for federal tax-exempt (e.g., 501c3) status, and are required to provide members of the public with a copy of that application upon request.
Keep them current. Bylaws should be tailored to an organization’s needs and will likely need to be amended from time to time as the organization evolves or as the law changes. If you are forming a new nonprofit, or your bylaws feel archaic, you should work with a nonprofit lawyer who can give you a model set of nonprofit bylaws, tailored to your needs. Alternatively, there are “off-the-shelf” examples you can build from – but be sure to pick a template specific to nonprofit organizations in the state in which your organization is incorporated since bylaws for for-profit organizations are very different and nonprofit law can differ markedly from state to state. Be mindful that states amend their nonprofit laws from time to time, so your bylaws need to be reviewed periodically for compliance with current law. And if your current practices are inconsistent with your bylaws – like board communications, the meeting calendar, election procedures, officers, or committee structure – it’s also time to amend your bylaws.
Mission and Board Role
Mind your mission. Mission is a statement of purpose, the reason why your nonprofit exists: to address a challenge, meet a need, make a difference. State law requires that an organization’s Certificate of Incorporation set forth the purposes of the organization. While statements of mission and purpose are sometimes repeated in the bylaws, bylaw provisions that are inconsistent with the organization’s Certificate of Incorporation are not valid or enforceable. (Your Certificate of Incorporation trumps your bylaws as a legal matter.)
Make them match. Make sure you’ve got your Certificate of Incorporation in front of you when you undertake a review of your bylaws. Amending your bylaws may require that you first amend your Certificate of Incorporation. There may be discrepancies or contradictory statements in the two documents – for example, the size of the board, the frequency of board meetings, or the date of your annual meeting. If you have updated your mission, make sure to update it wherever it appears, which may require an amendment to your Certificate of Incorporation (and in some states may require regulatory approval) or bylaws or both.
Be clear on roles. Your bylaws should reinforce the proper role of a board. Board members are “fiduciaries” of the nonprofit they serve; they owe it the duty of care and the duty of loyalty. “Care” means overseeing the organization in good faith and with reasonable diligence, guidance and skill. Board members need not be experts in every area (e.g., IT, finance, cybersecurity), but they do need to keep reasonably informed of the organization’s affairs, and ensure that adequate information-sharing and reporting systems are in place; and they can’t ignore red flags. “Loyalty” means undivided allegiance to the mission and best interests of the nonprofit, subordinating any individual or private interests to those of the organization.
Manage doesn’t mean management. In general, the board: 1) establishes strategic vision and policy and evaluates impact; 2) hires and evaluates executive leadership; 3) listens to internal stakeholders and strengthens external relationships; and 4) provides financial oversight and secures resources. By law, your board “manages” the overall affairs of your nonprofit. In practice, this may look different from one organization to another, depending on size and complexity. The board’s role is really oversight; the chief executive officer (or ‘executive director,’ ‘director,’ paid ‘president,’ ‘executive vice president’…) has management responsibility on a day-to-day basis. Boards generally delegate responsibility for day-to-day management to the professional leader they select and should then give those leaders the space to lead. In times of turbulence or scrutiny, or when weaknesses or red flags arise, board members need take a more active, hands-on role than they would in normal times.
Board Membership and Terms
Size matters. Your bylaws set the size of your board (unless otherwise set forth in your Certificate of Incorporation), either as a fixed number or as a range. But what is ideal? In general, Plan A recommends that your board should be big enough to populate every needed board committee so that each committee has a minimum of three unique board members, and so that no board member be required to serve on more than one committee – in other words, here’s a simple formula to use as a starting point to determine minimum board size: # OF COMMITTEES X 3 UNIQUE MEMBERS. Of course, in practice, board committees may have more than three members and some board members may choose to sit on more than one committee. Additionally, your board should be big enough to accommodate the diversity of expertise, skills, community representation, connections and financial wherewithal that you need to operate optimally.
Quorums count. Bylaws also set the “quorum” size, which is the minimum number of board members who must be present at a meeting to make the meeting valid and to allow the board to take actions. The quorum threshold is different from the voting threshold: typically, a board takes action by the affirmative vote of a majority of the board members present at the time of a vote, if a quorum is present at that time. Many organizations set quorums as a majority of board members, but smaller boards may consider setting the quorum as three-fifths or two-thirds so that consequential decisions are never made by too-small a group. While big boards can have certain advantages – particularly when most members make significant financial contributions – they can also be unwieldy. For example, it can be challenging to keep every member meaningfully engaged, and big board with a significant number of less-engaged members may also have difficulty achieving quorums. Brainteasers abound when calculating quorums, so determine quorum size before the meeting starts: for example, is a quorum a majority of the total number of board members including or not including vacancies? Are quorums destroyed when board members recuse themselves due to a conflict of interest? Answers may vary by state and depend on what your bylaws say.
Terms of engagement. Bylaws set terms for board members, typically two- or three-years per term. To avoid gaps, bylaws should provide that directors hold office until the expiration of their term and until their successor has been elected and qualified. Be mindful that some states limit the maximum number of years per term. Some bylaws create “classified” boards with two or more classes, as equal in number as possible, each with staggered terms so that the board can always maintain a healthy mix of members with institutional knowledge and new members.
Limited engagements. Some bylaws limit the number of consecutive terms an individual may serve before they must step off the board and take a break (typically one year) before they are eligible to be re-elected. Term limits can prove exceptionally effective in keeping a board fresh because they force a board to renew itself. New members tend to bring new perspectives, talents, and resources. Retiring board members of exceptional value to the nonprofit can be kept engaged on committees that allow non-board members to serve, and then can be reelected when eligible. Bylaws can also allow for exceptions to term limits, such as allowing board members to serve beyond those limits if they are also elected officers.
Removal. Some states permit removal of board members with or without cause, whereas other states permit removal only with cause. Bylaws often explicitly provide that failure to attend a certain number of meetings is cause for removal, since that board member’s absence inequitably burdens fellow board members and makes it difficult for the absent member to fulfill their fiduciary duties. In general, an organization should be able to remove board members for cause if they are underperforming, or in circumstances when a board member’s behavior in or outside the board room can be compromising to organizational function or reputation. However, it’s a good idea to consult with counsel if you are contemplating removing a board member for cause; in addition to ensuring proper notice, quorum, and voting thresholds are satisfied, removal for cause generally requires due process.
Board Meetings
Make meetings count. No board member should mind going to board meetings if they are lively, engaging, and productive. Though some bylaws call for more, effective nonprofit boards can operate with as few as three-to-four regular meetings per year – or even fewer for certain organizations, such as some small family foundations – particularly if committees are active in between. Special meetings of the board may be called at other times when pressing decisions need to be made or actions taken between regularly scheduled meetings. (Actions can also be taken by unanimous written consent in lieu of a meeting, if permitted by law and your bylaws.) Particularly where management is thin in lean-running nonprofits, fewer board meetings allow professional leadership to spend less time on meeting preparation, organization and follow up, and more time leading. Key updates can always be emailed to board members between meetings to keep them abreast of material developments.
Why an annual meeting? Some states’ laws require or imply that there be one meeting each year designated as the “annual meeting.” Typically, at the annual meeting, board members and officers are elected or re-elected; some states also require – and good practice dictates – that a financial report be circulated or presented to the board. The annual meeting is also a good time to discuss goals and budget for the upcoming year, and for each board member to sign and submit their annual statement acknowledging receipt of the organization’s Conflict of Interest Policy and disclosing any potential conflicts of interest.
In-person vs. video. Contrary to a common misapprehension, board members may not vote by proxy. However, it is entirely legal for board members to participate in meetings via phone or videoconference. To the extent permitted by your state’s law, it’s good for bylaws to explicitly allow participation by electronic means (i.e., videoconference) for board meetings, or hybrid meetings that allow and encourage full participation of members. A good practice is to require that all cameras be “on” so facial expressions can be read, and presence is assured. In general, most states permit participation by electronic means so long as everyone can hear each other clearly and participate in real time, including the ability to propose, object to, and vote upon any actions. Make sure a board or staff member assisting with the meeting understands the security, hosting, voting, and chat features of your video conferencing software; and make thoughtful decisions about the list of individuals (if any) other than board members who will receive the meeting link, whether to require that the host admit each attendee, and whether to record meetings (and obtaining consent to do so).
e-Mailing it in. Boards may take formal actions in one of just two ways: either at a meeting (whether in-person or by electronic means) by voting to adopt a resolution, or outside of a meeting by unanimous written consent to the adoption of a resolution. Unanimous written consent means that every member must vote affirmatively in writing. Why unanimous? Because the board is taking action without live discussion and debate. Some states permit unanimous “written” consent by email but may specify exactly how that email vote must be done in order to be valid (e.g., the proposed resolution must be pasted into the body of an email, each board member must reply to that same email with their vote, and the resolution and all consents thereto must be filed with the corporate records). If getting everyone to agree or respond in a timely manner is unlikely, it may be preferable to call a brief special meeting by phone or videoconference and take a vote rather than to ask for votes by unanimous written consent.
Minutes vs. minutiae. Bylaws don’t typically specify the meeting agendas, or the contents of the meeting minutes that a board must approve as a record. Moreover, outside of a few specific scenarios (e.g., conflicts of interest), state laws don’t typically prescribe how detailed minutes must be or what information they must contain. As a result, many organizations are unsure of how much detail to include. At a minimum, minutes must reflect:
- the board members who were present during the meeting, to establish that a quorum was present;
- the vote tally for each resolution voted upon by the board, or that the vote was unanimous, to establish that the required voting threshold was met;
- the specific resolution voted upon, to document the specific action taken; and
- any recusals on account of conflicts of interest and any other procedures or actions taken to comply with applicable conflict of interest laws or policies.
A dissenting board member should also ensure that the minutes reflect their vote against the measure, particularly on matters that have possible legal or financial consequences for the organization.
Beyond these basic rules, recording minutes tends to be more of an art than a science. The level of detail will depend on the facts and circumstances, and can vary widely across organizations, or even within the same organization at different times. Many organizations simply take the approach that meeting minutes should reflect any material matters covered, so that an absent board member can get up to speed on what they missed. Well-crafted minutes can be quite brief while highlighting the most important points in a debate and statements or comments that materially change the tenor of a conversation without extraneous detail. In certain scenarios or transactions, the information and level of detail to include in minutes may be a strategic decision with legal implications, which warrants a conversation with your counsel or inviting your counsel to join the meeting to record the minutes. Following each board meeting, minutes should be circulated in draft form to the board for review and approval at the outset of the next board meeting (or sooner if necessary).
Officers
Hello officer. While laws differ from state to state, most require that a nonprofit board have one or more “officers” who are elected for a specified term. Many organizations’ bylaws provide for a chair and/or president (to run meetings), a secretary (to record or oversee the recording of minutes, the sending of meeting notices, and the keeping of corporate records), a treasurer (to keep or oversee financial records, make financial reports, and sign checks), and others as the board may determine are necessary. Most states allow the same person to hold more than one officer role, but, in general, the officer who chairs meetings should not be charged, as well, with taking minutes. Bylaws typically spell out the basic roles and responsibilities of each officer. In general, officers may be removed with or without cause unless the bylaws say otherwise.
Officers versus officers. Some nonprofit professionals have the word “officer” in their title, implying power they do not have. A Chief Executive Officer and a Chief Financial Officer – to give two examples – are not necessarily elected officers (sometimes called “board officers”) within the meaning of the bylaws and statute unless the bylaws say so. Ditto for a paid President. Each may have certain responsibilities that a board officer has (like the power to sign checks), but only if the board says so (or their employment contract says so). A paid staff person may also be an ex-officio board officer or member of the board, if the bylaws say so. But, unlike board officers (and all board members), a paid staff person typically is not a fiduciary of the nonprofit within the meaning of the bylaws and applicable law (though this may vary by state, e.g., New York law was recently amended to make individuals – other than board members and board officers – who meet the definition of “key persons” fiduciaries).
Bylaws set the terms for and method of removal of board officers. By contrast, many executive level employees’ terms (duration) of employment and the conditions under which they can be terminated are laid out in detail in an employment contract. Complicating matters further, bylaws or an employment contract may provide that an executive level employee is an ex-officio board member and/or board officer. In these instances, organizations need to take extra care to ensure that the provisions of bylaws governing board officer removal and term duration apply to the officer role only and do not contradict the removal and term provisions of an employment contract; and, more generally, to ensure they understand whether an executive level employee (who may have the word “officer” in their title) is or is not a board officer within the meaning of the bylaws. Moreover, since the board sets or oversees executive compensation, and evaluates their performance, any paid CEO/Executive Director/President with an ex officio role on the board must recuse themselves from the deliberation and voting around their own employment terms, evaluation, and compensation.
Founders keepers. It is not uncommon in founder-led and some other nonprofits for the CEO to be an ex-officio, voting or non-voting member of the board. In general, as a nonprofit matures and its board grows, it’s healthier for the founder or other senior paid professional to be a non-voting (ex-officio) member of the board or not a board member at all, since the board needs to set or oversee their compensation and evaluate their performance. If the bylaws provide for a paid professional to be an ex-officio board officer or member of the board, their employment contract should indicate that their officer or board service is only for so long as they are employed.
Officer terms. In practice, it is best for a nonprofit to enjoy several consecutive years of leadership under a single board chair or president; it can take a year for a board officer to learn the role and ease into their responsibilities. In general, three-to-four consecutive years of service is a preferred practice. As a practical matter, however, organizations can get into trouble with math and term-tracking when their bylaws provide for different term lengths for board members and board officers, particularly when their bylaws also provide that only board members may serve as board officers. For that reason, organizations may wish to set officer terms as one year and then re-elect those officers annually to avoid the complication that comes when the term for a board member misaligns with their term as an officer. (Unless the bylaws provide otherwise, board officers can be re-elected for any number of consecutive terms.)
About Committees
Committee functions. The real work of a high-functioning board often happens in committee. But which ones and how many? Bylaws typically describe how a board may establish committees and delegate responsibilities to them (as well as a handful of responsibilities that must remain with the board and may not be delegated to a committee of any kind), and may enumerate a core group of committees, such as Executive, Finance, Audit, and Governance & Nominating. Laws differ from state to state on the nature and composition of committees, but, in general, committees with the authority to bind the board may only include voting members of the board while other committees may include non-board members. In New York, for example, the law distinguishes between “Committees of the Board” (which can bind the board and must consist solely of voting board members) and “Committees of the Corporation” (which do not have the authority to bind the board and may include non-board members). In some states, an Audit Committee must be comprised of people who are not directly involved with the organization’s finances. Good bylaws are written with an economy of required committees and the flexibility for a board to create and dissolve committees to meet current needs. Committees may also have a fully fleshed-out and board approved charter, even if bylaws offer some overview of their responsibility, so their jurisdiction and authority is clear.
How many is too many? High-functioning boards operate best with an economy of committees for several reasons. Each committee should be effectively staffed and supported to do its best work; having too many committees may overwhelm the organization’s staff. Each committee should be populated by members who have sufficient time and interest to devote, which means board members should not be required to serve on more than one or two committees (though some may be allowed to do so if they wish). The size of the board may necessarily limit the number of board committees possible.
Who gets to serve? In general, committees with the authority to bind the board (e.g., by hiring an auditor or authorizing litigation on behalf of the organization) may only include voting members of the board (though others may be nonvoting or advisory members) while other committees may include non-board members.
Committees that are open to non-board members can help bring a welcome diversity of thought, experience and expertise to discussion and debate. They can also serve to interest and test prospective members before they are elected to the board. Note that staff can serve on certain committees but not as voting members of any that make binding decisions for the board.
Core Committees
Core Committees defined. Committees that oversee the work of a nonprofit in between board meetings or that address the primary functions of the board – financial oversight, programmatic direction, and/or the continued vitality of the board – are the core committees of an organization. Bylaws generally authorize these core committees and often specify that certain individuals, like the officers, should serve on those committees. In most states, the members of committees must be elected to those positions by the board.
About the Executive Committee. The Executive Committee is the most influential board committee. It is typically empowered to decide issues that arise in between board meetings, and its actions – like those of all board committees – are binding on the board. Board officers usually constitute the members of the Executive Committee, though this is not required. Bylaws may allow for inclusion of additional board members. In practice, a good Executive Committee has a diversity of thought that represents a microcosm of the board, so it doesn’t become just an echo chamber or rubber stamp for a powerful and activist board chair. No matter what, only elected board members can serve.
Executive Committee limitations. Statutes in some states as well as nonprofit bylaws themselves may require a super-majority vote to authorize the creation of an Executive Committee. There are limitations on what actions an Executive Committee is allowed to take. These actions include filling board or committee vacancies; the election or removal of officers; approval of a merger or corporate dissolution; the sale, lease, or exchange of major assets; and amending bylaws. Today, electronic conferencing makes it possible to assemble a board quickly for most any emergency, so good bylaws should strictly limit what an Executive Committee can and can’t do.
Executive Committee leadership. The Executive Committee should generally provide operational leadership to the board itself as it carries out its work. Executive Committees can take a high-level view of the nonprofit’s goals and activities and construct agendas and meeting content that enhance the board’s productivity. What are the big issues that the board should address over the course of a year of meetings? What learning can it do? What opportunities might be created for building board camaraderie – or at least familiarity amongst members?
Finance and Audit Committees. Second to the Executive Committee, the Finance Committee is the most important committee for a nonprofit board. Its responsibilities generally include helping to set and monitor an annual operating budget, oversight of primary financial functions, and regular reporting to the full board about financial issues.
For organizations that have audited financials, it is important to have an Audit Committee. Typically, the Audit Committee will select an auditor and review the audit on behalf of the board. Audit Committees – and financial audits – are required in some states, and other state laws mandate that Audit Committees have no members who are part of management or members of the Finance Committee. In states without such laws, the Audit Committee and the Finance Committee often have overlap in membership. In any case, the Audit Committee should exclude members of management.
Governance & Nominating Committee. A good Governance & Nominating Committee is concerned with the overall function and performance of a board, its composition, and the performance of its individual members. A Governance & Nominating Committee should assess board performance regularly through surveys or analysis. It should be strategic in recruiting and proposing board members who bring needed skills, talents, connections, and diverse perspectives – and in nonprofits that provide a service, are representative of a broad cross-section of its constituents. An annual evaluation of the performance of individual board members helps ensure that the board is populated by active and productive members. Among other functions, the Governance & Nominating Committee should ensure a thorough orientation and onboarding process for new members and that a succession plan is in place for officer roles.
Bylaw Amendments
Making amends. Bylaws should contain the prescription for their own amendment. If they do not, the organization will need to identify and follow the rules regarding amendments contained in the law of the state in which it is incorporated. Typically, bylaws require that proposed amendments be circulated in advance of a vote: it is best to circulate the text of the proposed changes with the notice of the meeting where the amendment will be considered. Because bylaws are so important to the functioning of a nonprofit, it may be wise to require that changes be approved by a super-majority, particularly in nonprofits with a small number of board members. (For example, an amendment might require passage by vote of 2/3 of the board.) The board, its Governance & Nominating Committee, or a special committee appointed by the board should review bylaws periodically and work with counsel to consider changes that improve the way the board operates or that bring the bylaws into compliance with changes in state law.
Subtract or add? One size does not fit all when it comes to whether the bylaws should contain all of the governance rules of the organization, whether the rules should be detailed or general, and/or whether certain rules and functions should be contained in documents other than the bylaws. The answer will usually depend on the size and complexity of the organization. Unnecessary detail should be avoided, and it may be advisable for the board to address certain matters in policies and manuals, rather than in the bylaws. These policies and manuals can be developed by the board or various committees. So long as they are consistent with the bylaws, these ancillary documents are a useful way to regulate aspects of the nonprofit’s governance while keeping the bylaws at a reasonable length. (It is also easier to amend or update a policy that is subject to periodic change if it is not included in the bylaws.)
Starting from scratch. If your bylaws are antiquated, contain details that don’t reflect how the organization operates, and/or describe a board structure that doesn’t exist in practice, it may be advisable to start from scratch. There may be the temptation, particularly for small organizations, to enact off-the-shelf bylaws that are available online, but it is best to consult with counsel. While your nonprofit may be starting from scratch, your attorney will not be. They will likely have good examples from similar nonprofits to build on, and this should make the process easier and less costly. Since bylaws are the rules that govern the essential work of the board, define who has power and how decisions must be made, it is vital that the bylaws reflect the actual operations of the organization and comply with the law and best governance practices.
Finishing the job. After an amendment has been approved by the board, ensure that approval is properly reflected in the meeting minutes, and that an “as adopted” copy of those amended bylaws, showing the date of adoption, is filed with the corporate records.